Privacy Policy

At Lozenets View Hotel, we are committed to protecting the privacy and security of our website visitors and customers. This policy explains how we collect, use, and protect your personal information.

Information Collection

We may collect personal information when you use our website to book a room, make a reservation, or subscribe to our newsletter. This may include your name, email address, phone number, and payment information. We may also collect non-personal information, such as your IP address and browser type, to help us improve our website and services.

2. Information Use

We use your personal information to process your reservations, respond to your inquiries, and send you promotional emails and newsletters (if you have subscribed to them). We may also use your information for market research and analytics purposes to better understand our customers’ needs and preferences.

We do not share your personal information with third-party companies or organizations, except as necessary to process your reservations and payments. We may also disclose your information if required by law or to protect our legal rights.

3. Information Security

We take reasonable measures to protect your personal information from unauthorized access, use, and disclosure. We use secure servers and encryption technology to protect your payment information, and we limit access to your personal information to authorized personnel only.

4. Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

5. Cookies

Our website may use cookies, which are small data files that are stored on your computer or mobile device when you visit our website. Cookies help us to personalize your experience and remember your preferences.

You can disable cookies in your web browser settings, but this may limit your ability to use some of our website features.

6. Children’s Privacy

Our website is not intended for children under the age of 18, and we do not knowingly collect personal information from children.

7. Changes to this Privacy Policy

We reserve the right to update this privacy policy at any time, and we will notify you of any changes by posting the new policy on our website.

8. Contact Us

If you have any questions or concerns about our privacy policy, please contact us at:

Date: 20.03.2024

“Stroya Invest Group GP” Ltd.
Reg. № 207094552