Home / Questions and Answers
  • Hotel - 01.05 – 15.09
  • Reception - 24 hours
  • Restaurant - 07:30 - 23:30

Check-in is possible until 10:00 PM. For later hours, please send an inquiry.

Check-out is by 11:00.

Please ask at reception for availability.

Breakfast is served from 08:00 to 10:30.

All meals on the menu, except for the soup, main course and dessert of the day, can be ordered after 09:00.

Main courses and appetizers can be ordered until 10:00 PM.

Last orders for salads, pasta, burgers and desserts are accepted until 10:30 PM.

Bulgarian traditional, European, international, Mediterranean, Italian, vegetarian, local specialties, seafood, salads, soups, appetizers, snacks, pasta, risotto, burgers and desserts.

Yes, there is private parking. Parking on the streets around the hotel is also free.

Yes, the hotel has a large fenced playground that is free for all guests. The playground is not supervised, so the responsibility for children lies with the parents.

Yes, the sauna is free for all guests. External visitors can use it for 15 BGN per person for 2 hours. The capacity is 4 people.

We do not recommend the sauna for children under 8 years of age. Use is entirely the responsibility of the parents.

Yes, the conditions are the same as for the sauna – free for guests, 15 leva for external visitors, capacity 4 people.

Yes, massages and treatments can be booked at the reception at least a day in advance.

Yes, we offer transfers from Sofia, Varna and Burgas airports. For reservations, please use the special form or call +359 894 888886.

The driver will be waiting for you in the arrivals area with a sign "Lozenets View" and your name. You will receive the details in your booking confirmation email.

He will wait for you as long as necessary.

Yes, but no later than 10:00 PM.

No, except on the balconies and certain areas in the restaurant.

Yes, but only if they weigh up to 5 kg.

Yes, but it must comply with our reservation and cancellation policies. For changes, please contact reception.